Help & FAQ

Common questions

Answers about the dog wash, online shop, launch plans and customer support.

What is Bingo Dog Wash?

Bingo Dog Wash is a self-service dog wash concept with an online dog care shop for shampoos, treats, toys and accessories.

Where is the first location?

The first launch is planned around Maidstone. Use the contact page to join the update list.

How long does a wash take?

Most washes take around 10 to 15 minutes depending on the dog's size, coat and how muddy they are.

How much will it cost?

Pricing will be confirmed before launch. The aim is to keep self-service washing affordable and simple.

Do I need to book?

At launch, please contact Bingo Dog Wash first so we can confirm availability and location details.

Can I use my own shampoo?

Yes, provided it is suitable for dogs. You can also buy dog care products through the online shop.

How does the online shop work?

The shop can show Bingo products, supplier products and affiliate products. Some products may go through external supplier checkout pages.

Can site owners contact Bingo Dog Wash?

Yes. Forecourts, retail sites and local businesses can use the contact page to discuss a possible location partnership.

Is Bingo Dog Wash suitable for large dogs?

The service is being planned for everyday family dogs, including larger breeds, with practical access and a professional wash setup.

Will card payments be available?

The aim is to support simple contactless payment, including card and mobile payment options where possible.

Do you offer site partnerships?

Yes. Site owners can contact Bingo Dog Wash to discuss trial placements, rental arrangements and customer demand.

Can I buy dog products before the wash location opens?

Yes. The online shop can support dog care products while the physical wash location is being prepared.